FT Customer Service Representative - Indigenous Segment


Posted Jul 20, 2021 at 09:00 pm Closes Aug 3, 2021 at 09:00 pm

Job Location:
Work Location is Remote - Applications accepted from anywhere in Canada
Job Category:
Customer Service
Job Type:
How To Apply:
Mail, E-mail or AMIK.ca

As a front-line service provider to Sysco's Customers you contribute to our success by providing high quality service to both our internal and external customers, troubleshooting customers orders and deliveries as well as providing information on Sysco Products and Services to ensure a great customer experience

Role Responsibilities

-Communicate with customers via phone, email, chat and provide exceptional customer service on every interaction

-Edit and Input orders accurately for both internal and external customers specializing in our Indigenous Segment

-Notify the customer of shorts and substituions

-Effectively communicate with Sales, Merchandising and Transportation Teams

-Provide product information to customers

-Assist Customers with all processes

-Run Various Reports and action Data

-Other Duties as Assigned


Qualifications/Skills/Job Requirements:

-Understanding of Northern Communities and Geography

-Ability to speek Cree or Oji-Cree would be an asset

-High School diploma or equivalent is required

- 1-2 years work experience, preferably in a service, call center or food service environment

-PC Skills (Microsoft Office), including the ability to type and talk at the same time

-Superior communication skills, both oral and written

-Basic bath and reading comprehension

-Able to work a flexible schedule


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