Intensive Community Support Advocate - ICSA x2

Aboriginal Health & Wellness Centre of Winnipeg, Inc.

Posted Apr 7, 2021 at 02:00 pm Closes Apr 21, 2021 at 02:00 pm

Job Location:
Job Category:
Aboriginal Organization
Job Type:
How To Apply:
Mail, E-mail or



The Aboriginal Health & Wellness Centre of Winnipeg, Inc. is accepting applications from qualified persons for the following position(s). AHWC is committed to achieving employment equity, therefore encourage applicants to self-declare in cover letter if Indigenous (First Nation, Status and Non-Status, Metis and Inuit).

Position:  Intensive Community Support Advocate (ICSA) – Housing / Housing Supports (2 Positions)

Working under the direction of the Coordinator of Programs and Director of Services, the Intensive Community Support Advocate (ICSA) is responsible for providing a broad spectrum of effective and culturally appropriate services. Working within a trauma informed interdisciplinary team that is designed to promote the empowerment, stability, recovery and community engagement for individuals who are experiencing or at risk of homelessness. Ability and skills to work with constituents who may be oppositional and/or volatile, while at all times maintaining composure and behave in a professional and dignified manner.  The ICSA shall ensure that all activities are undertaken in a manner that is consistent with, and complementary to, the Vision Statement, the Principles and Values and the policies and procedures of the Aboriginal Health & Wellness Centre of Winnipeg, Inc.


  • Working within an Intensive Case Management (ICM) Model and utilizing the Housing First Principles from a social justice orientation, which includes harm reduction, social determinants of health, human rights, social development, population health, health equality and trauma informed, constituent centered practice.

  • Collaborate with constituents in the formulation of a Comprehensive Service Plan that is reviewed and modified with constituent on a regular basis founded on the principles and values of the Medicine Wheel as a guide, and through the application of comprehensive constituent assessment and intake processes
  • Formulates and delivers support, treatment and healing strategies, based upon the individual beliefs and desires of the constituent, and including the provision of ongoing input and monitoring of progress, which utilizes an appropriate combination of traditional methods and values partnered with access to contemporary physical, emotional and psychological services. Such services and other needed services provided to constituents in any environment including the streets, shelters, correctional facilities, hospitals, apartments, office, etc.
  • Provide individually tailored services to each constituent in the following areas: housing, eviction prevention, activities of daily living, health, wellness self-management, relapse prevention, money management & entitlements, medication support, self-help & empowerment, problem solving, family life & social relationships,  appointment escorts, integrated substance use treatment, family counseling, etc.
  • Facilitates, and provides support to, individual and group activities such as personal counseling sessions, Sharing Circles, Sweats and Retreats which are designed to provide a base of personal knowledge and reference to constituents through individual and shared interactions and discussions
  • Organize and participate in social activities with constituents in the community
  • Maintain written and computerized records, compile reports and complete other program documentation (e.g., S.O.A.P. notes, progress reports, incident reports, on-call logs, letters, assessments, etc)
  • Maintains a thorough and accurate record of all constituent contacts, personal visits and appointments, agency referrals and document progress towards achieving the goal(s) and objective(s) established collaboratively with each constituent

  • Adheres to the definition of, and reporting procedures for, suspected instances of child abuse as set forth in the Child and Family Services Act 

  • Participate in on-call rotation as required


  • Bachelor’s Degree which may include such disciplines and fields of study as: social work, rehabilitation practitioner, community development with an emphasis on counselling services, that meet the needs of the vulnerable population or a combination of education and experience deemed acceptable by AHWC
  • Career experience in social services, supported housing,  housing prevention loss, or with persons with addictions and/or mental health issues
  • Previous practical experience in working within an Aboriginal-based community services providing physical, emotional, spiritual and social support to individuals and families through the application of an inter-disciplinary approach to service provision and information sharing.
  • Ability to work with culturally diverse people and the familiarity with First Nation, Métis and Inuit communities and issues and challenges facing those choosing to move to Urban Centres is an asset.
  • Exposure to or direct work history with principles of evidence-based practices, relationship/client centered approached, housing principles and harm reduction models;
  • Thorough understanding of evidence based practices, Harm Reduction, Mental Health, Addictions and Trauma Informed Strategies
  • Excellent communication, writing, computer skills (MS Office)  including a demonstrated proficiency in conducting individual / group counseling, leading group presentations and effectively dealing with situations of conflict and stress
  • Demonstrated capacity to function effectively in a working team environment.
  • All required documentation is the responsibility of the staff and needs to be up to date Certifications Credentials/Professional Registration;
  • Possess a valid Province of Manitoba Driver’s License and a suitable vehicle for work-related transportation*We thank all those who apply, and advise only those selected for further consideration will be contacted. 


Please provide a cover letter and resume to:

Merilee Sinclair

Coordinator of Human Resources

215 – 181 Higgins Avenue

Winnipeg MB R3B 3G1

Fax:  (204) 925-3632


Deadline date: April 21, 2021


Apply For This Job

This employer accepts online applications via! Apply online now for the following benefits:

  • Build your résumé online with our free résumé builder or upload your own résumé file. Use this résumé to apply quickly to any other employer.
  • Apply online for any job on AMIK.
  • Save jobs for later and track your job applications.

Log in or Create an Account to apply.