Southeast Resource Development Council Corporation (SERDC) - Jordan's Principle - Child First Initiative - Tribal Case Manager Off-Reserve

Southeast Resource Development Council Corp.

Posted May 14, 2019 at 04:30 pm Closes May 28, 2019 at 04:30 pm

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Southeast Resource Development Council Corporation 

Jordan's Principle - Child First Initiative 

Tribal Case Manager Off-Reserve

Full-time Position 

Southeast Resource Development Council Corporation (SERDC) Health services is seeking a motivated, experienced and energetic individual for our organization to fill the role of Jordan’s Principle – Child First Initiative Tribal Case Manager Off-Reserve.

SERDC Health is accredited by the Canadian Accreditation Council to provide exceptional 2nd level services to eight or more First Nations communities in Manitoba. We are community focused, community driven, and seeking enthused individuals to make a difference in First Nations Health. 

Jordan’s Principle – Child First Initiative is intended to ensure First Nations children do not experience denials, delays or disruptions of public services ordinarily available to other children due to jurisdictional disputes. 

As a member of the Health services team, the Jordan’s Principle Initiative – Tribal Case Manager reports to the Jordan’s Principle-CFI Coordinator. The JP-Tribal Case Manager Off Reserve is responsible to coordinate all off reserve requests (respite and other urgent needs) for the SERDC region. The successful candidate of this position will: advocate, assess, navigate and liaise for services. The JP-Tribal Case Manager Off Reserve will ensure a First Nation centered holistic circle of care is established with service providers. This position will work with specialized services to develop uniform Rehab and Mental Health, screening, early intervention, assessment and establish a referral process.   


• Advocate and be a liaison for those in need of specific services and resources.

• Provides one to one support when requested.

• Consult with other Mental Health Professionals, Nurse(s), Physician(s), Psychologist/Psychiatrist for integrated treatment plan(s) as well as culturally appropriate holistic plan(s) of care.

• Develop and oversee client care plans and ensure aftercare plans are followed-up.

• Assist in making referrals to other agencies.

• Collaborate and network with other community resources, social service agencies and health care providers involved with clients to provide information and obtain feedback on clients' overall progress.

• Review and approve engagement materials including PowerPoint presentations and written material specific to Jordan’s Principle and related topic(s) of interest.

• Provide specialized case management and community outreach with Jordan’s Principle staff and partners ensuring all children identified with health needs receive services when off reserve.

• Prepare and provide reports to meet deadlines as requested.

• Record information gathered for reporting & quality improvement purposes.

• Establish and nurture partnerships, to ensure a comprehensive referral network for community resources and clients. 




• Degree or Diploma in Social Services, Health, Social Work, Social Science, Human Services or equivalent. 

• Minimum 5 years’ experience working with First Nation families and communities.

• Knowledge of community resources on and off reserve available to clients and their families.

• Strong conflict resolution skills, an understanding, sensitivity, and cultural safety and awareness of the social and cultural history of Indigenous peoples.

• Valid Emergency First Aid/CPR certification.

• Strong advocacy skills to advocate on behalf of families/clients.

• Ability to use tact and good judgment in dealing with sensitive and complex issues.

• Ability to work independently and as a member of a multi service team.

• Excellent verbal and written communication skills are essential. 

• Expertise with case management and the development of integrated case plans.

• Knowledge and experience working with children with special needs.

• Must have a valid class 5 driver’s license and reliable vehicle. 

• Ability to travel. 


Ability to speak Ojibway/Cree  


This position requires a Criminal Record Check, including Vulnerable Sector Search and an Adult/Child Abuse Registry Check. 


We offer: 

• A competitive salary.

• A full and unique benefit plan.

• An opportunity to become part of a dynamic, collaborative, progressive, inclusive, respectful, and high-performing team.

• Scramble Parking. 

SERDC recognizes the importance of building an exemplary service delivery organization that is equal, inclusive and reflective of the population it serves. Preference will be given to qualified SERDC or First Nation members who voluntarily self-declare in their application. 


This is a full time position located in our Winnipeg office. Salary is based on the SERDC Health Pay Scale. 

We thank all applicants for their interest in this position, however we will only be contacting candidates selected for interviews.


Deadline for application: Tuesday May 28, 2019 at 4pm. Late or incomplete applications will not be accepted.


Please send current cover letter and resume in confidence to: 

Rhonda Kirkness 

Director of Human Resources 

6th Floor – 360 Broadway Avenue 

Winnipeg, MB R3C 0T6 


Phone: (204) 956-7500 

Fax: (204) 956-7382





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