Southeast Resource Development Council Corporation (SERDC) - Mental Wellness Outreach Worker

Southeast Resource Development Council Corp.

Posted Mar 14, 2019 at 04:45 pm Closes Mar 28, 2019 at 04:45 pm

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Aboriginal Organization
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Mental Wellness Progam 

Mental Wellness Outreach Worker

Full-time Position  

Southeast Resource Development Council Corporation (SERDC) Health Services Mental Wellness Program is seeking a motivated, experienced and energetic individual for our organization to fill the role of Mental Wellness Outreach Worker. 

SERDC Health is accredited by the Canadian Accreditation Council to provide exceptional 2nd level services to eight or more First Nations communities in Manitoba. We are community focused, community driven, and seeking enthused individuals to make a difference in First Nations Health. 

The Community Outreach Worker will carry out the duties and activities in partnership with the Mental Wellness Team from a culturally strength-based approach. The elements of care include: intake, service planning, coordination, liaison and referral to appropriate services and resources; the incumbent will also provide ongoing monitoring and a needs assessment. The Outreach worker will be a liaison for an individual’s access to services, while engaging and encouraging participation in wellness plans.

If you are an individual with a positive attitude, has experience in prioritizing and works well in a team environment, has excellent people skills, enjoys helping others and is ready for a new challenge, we want to hear from you!



• Advocate and liaison for clients requiring community-based mental wellness counseling services who exhibit mental health difficulties or social, emotional or behavior disturbances in collaboration with community health staff, Traditional Healers, families and community resources to ensure there are no barriers to service delivery.

• Assist in case management with a client/family centered focus regarding plans for wrap around services.

• Working closely with the SERDC Mental Wellness Team, local community wellness teams, and other resources.

• Capable of screening, assessment service planning, referrals, service coordination, on-going monitoring and reassessment of needs in the continuum of care services. 

• Arrange for referrals to external agencies, internal services, traditional healers and other culturally relevant resources as required.

• Provide education and information, support, and follow up to clients and their families.

• Liaison with the community members and resources within the community and work with local community staff to conduct needs assessment(s) as required.

• Capability to work with youth, families, and community leaderships.

• Collaborate with local mental wellness teams on strategies pertaining to Mental Health and Wellness.

• Provide One to One Trauma Support.

• Consultation with other Mental Health professionals such as Nurse, Physician, Psychologist/Psychiatrist in a collaborative practice with BF/BHC/NAYPS/NNADAP workers for integrated wellness planning.

• Case manage client wellness plans, connect with other supports, ensure an aftercare plan is in place and being implemented and monitored.

• Identify service provider resources for individual, family and community as required.

• Risk/Crisis Management.

• Prepare reports as required, including statistical data for federal reporting purposes.

• Maintain a current, thorough knowledge of community resources and utilize these to provide comprehensive, supportive services to clients and support to staff.

• Participate in internal/external meetings as required, and other educator/networking and professional development opportunities as identified by immediate supervisor.

• Ability to work as part of a team, maintaining honest, direct and respectful working relationships, as well as being able to work independently.

• Adhering to all SERDC policies. 

• Undertaking other tasks as assigned.


Conditions of Employment:

• Must produce a satisfactory Criminal Record Check (including Vulnerable Sector Search).

• Must produce a satisfactory Child Abuse Registry Check.

• Must produce a satisfactory Adult Abuse Registry Check.


Education & Experience

• Post-secondary education in a related field (i.e. B.S.W., social services) or a minimum of 3 years’ experience working in the field of community health and/or social service.

• Combination of education & experience (**significant experience may be substituted for education) as determined by SERDC.



• Knowledge of assessment and screening techniques in determining suicide risk, youth addiction and other risk factors.

• Knowledge of the range of normal and problematic child, adolescent and family development stages.

• Current knowledge of psychotropic illicit drugs and prescription medications including side effects of these substances.

• Understand the different theories of the foundation of alcohol/drug/chemical/prescription use and misuse and their impact on First Nations communities.

• Ability to establish and maintain working relationships with a variety of allied professionals, formal and informal community leaders, and knowledge keepers and/or Elders.

• Excellent understanding and application of a computer/laptop including usage of MS Office programs. 

• Valid current CPR/First Aid Certification.

• Applied Suicide Intervention Skills Certification.

• Critical Incident Stress Management Certification.

• Mental Health First Aid Certificate.

• Case management and the development of integrated family centered care plans.

• High level of organizational, administrative and facilitating skills

• Ability to lift at least 50lbs and fly to remote northern First Nation communities, with occasional overnight stays in communities.

• Current and valid MB Driver’s License with accessibility to a reliable insured vehicle. 



• Life Skills Coaching Training would be an asset.

• Ability to speak Ojibwe an asset.


SERDC recognizes the importance of building an exemplary service delivery organization that is equal, inclusive and reflective of the population it serves. Preference will be given to qualified SERDC or First Nation members who voluntarily self-declare in their application.


This is a Full Time position located in our Winnipeg office. We thank all applicants for their interest in this position, however only those selected for interviews will be contacted.


Deadline for application: Friday March 29, 2019 @ 4pm. Late or incomplete applications will not be accepted.


Please send current resume in confidence to: 


Rhonda Kirkness

Director of Human Resources

6th Floor – 360 Broadway Avenue

Winnipeg, MB  R3C 0T6


Phone: (204) 956-7500

Fax: (204) 956-7382






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